Sonesta ES Suites New Orleans Downtown

Airport bus 202 stops right outside the hotel while the bus stop going back to airport was just right across the street. The tram stop for bus 49, which goes to the French market, is close by. Breakfast has many choices. Although the pancake maker was not working when we stayed, there were other options available. Just an 8 minute walk to Canal and Bourbon Streets. Although walking to Canal St. via Common St., where most of the other hotels are, might feel safer especially at night. Staff at the reception desk were very helpful. The hotel also provides free luggage storage.

location overall was good. Close to everything and mostly quiet. Staff was very friendly, breakfast was typical. Bed was comfortable and no problem with hot water! Rooftop deck was nice. Cookies in the afternoons were yummy! RTA stop right outside front door and close to Canal St Streetcar. We used a jazzy pass to go anywhere we didn't want to walk. Felt secure as a keycard was needed to get into the hotel and to use the elevator.

The staff was very friendly. The size of the room was nice. We flew in and used Uber when needed to get around instead of renting a car(mainly to and from the airport). The location was close enough walking distance to Canal St, bourbon street and the French quarters if you plan to walk wherever you want to go. The city trolley stop was located right outside the hotel for further transportation. I think it's $1.25 per person one way.

All of the Staff was very helpful and I note that the front desk worker on my arrival the night of August 3rd, although sick, never displayed yet rendered.excellent service in a very friendly manner. Most Importantly, the manager Ms.Annie Hall went beyond the call of duty in her service of ensuring that concern and certain purchase stock that ran out was replaced immediately......I Take This Opportunity To Say Thanks A Million. I have stayed at numerous hotels in the past years in New Orleans for work, conferences etc but this was the first time in 39 years that I have ever had a Home Away From Home Experience. VERY MUCH ENJOYED

Our room was huge, bed was comfortable, lots of wardrobe and drawer space. Breakfast was very good for a hotel in this price range. A new hot dish choice every morning, not just the same everyday. The bus from the airport stops directly in front of the hotel and the street car is a 30 second walk away. Bourbon st is a 15 min walk. On-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night cruise. If you’re in New Orleans for a few nights, download the Le Pass app and get the very great value RTA jazzy card for public transport. $8 for 3 days. Bus, Train, ferry, streetcars. Uber wanted $50 each way for the airport.